Head Office Support
Franchisees are supported by Head Office as detailed below:
Marketing and Communications
- Brand reputation and development
- Websites - www.select.co.uk, www.selecthospitality.co.uk and www.parkhouse.com provide free promotion of all open vacancies
- Advertising - media advice, templates and job board agreements
- Sales collateral and literature, printed stationery, corporate gifts
- Salary surveys, exhibition stand
- PR and corporate profiling
- Intranet - Select Informed - internal communications
- Candidate care and attraction programme
- Client development support materials
- Advice on local marketing and communications activity
Finance
- Temporaries payroll system
- Invoice preparation and distribution
- 60 day factoring of all debts to ensure smooth, predictable cashflow
- Management reports and statements
Property
- Advice on sourcing property and leases
- Corporately negotiated rates with suppliers and contractors
- Support with design and specification of signage and office livery
IT
- Advice regarding hardware requirements
- Project management of software installations
- Full network and IT systems support
- Provision of anti virus software
- Development of core operating systems
HR
- Provision of template letters and handbook to cover all HR issues
- Advice, support and guidance on all personnel, Health and Safety, quality and procedure aspects
- Notification of relevant changes in Employment Law
- Comprehensive range of in-house training courses
Additionally a dedicated Business Development Manager is available to franchisees to assist in establishing the business and maximising revenues. Operational field support is provided through a system of "experts" in particular areas.